Booking information
Online
Book commission-free for any of our events online. Your account and basket are shared across our two sites (ADC Theatre and ADC Ticketing).
If you experience any problems with online booking, please see our help page, email boxoffice@adctheatre.com or call the Box Office.
Box Office
Phone: 01223 300085
The Box Office is open Monday - Saturday 1pm - 7pm. Tickets can be bought in person or over the phone during these times.
Ticket Collection
If you choose to collect your tickets in person you may collect your tickets from the ADC Box Office in advance, or at the event venue on the day of the performance.
On the Door
Remaining tickets can often be purchased on the door before the start of a performance. If you are looking to buy tickets on the door, we recommend that you bring cash. Please contact the ADC Box Office for further information regarding specific events.
Returning Tickets
If you have booked tickets to a show and are no longer able to attend, you can have your tickets refunded to credit on your Box Office account, to be used to purchase future tickets at the ADC Theatre or Corpus Playroom. If the ADC Theatre needs to cancel a show for any reason, your tickets will be refunded to their original payment method.
Seating plans vary from event to event and venue to venue.
If a reserved seating plan is available, you can choose your seats online.
Some venues may not be wheelchair accessible. Please contact the Box Office for further information.
Concessionary rates are sometimes available. These are decided at the discretion of the event organisers.
You can find out more about available concessions by visiting an event's webpage or by contacting the Box Office.
Valid ID must always be shown when buying a concessionary ticket and may be required for entry to the event.
When a performance sells out, there are several options available to people wishing to purchase tickets:
Returns
Customers are welcome to contact the Box Office to see if there have been any returned tickets. Please note that we do not resell tickets unless an event has sold out in advance.
On the Door
Sometimes a small number of seats become available immediately before the performance begins. These seats are allocated at the discretion of the event organisers, usually on a first-come, first-served basis, to customers who queue at the venue.
The ADC Ticketing Box Office does not keep a waiting list for events. The best way to guarantee tickets is to book well in advance.
All tickets are non-refundable and non-exchangeable.
View our full terms and conditions.